Feedback

Our company is determined to continuously improve the offered products and services. Being a client and a business partner of our company, you can help us by responding to the following questions.

We will understand if, because of the restricted domain of your work duties, you may not be able to answer all our questions. For us, even a partial answer would be of great help. We thank you in advance for the time spent with this questionnaire, and for your cooperation!

	Excellent	Good	Acceptable	Weak
Sales
Support offered by the Sales Dept.
Prompt response to questions
Informative materials (brochures, catalogues)
Order system
Delivery term fulfillment
Solutions offered to various problems
Technology / Service
The quality of the products
Behavior to wear
Equipment functioning
Quality of reception
Product appearance
Assembling manner
Solving complaints
Instructing the client
Employees
Receptivity (a)
Qualification (b)
Flexibility (c)
Kindness (d)
Useful (e)
Other qualities: (f)
Which one of these attributes is more important for you? a b c d e f
Departments - please evaluate the qualification of the departments you have been in contact with:
Sales Dept.
Design Dept.
Service Dept.
Quality Assurance Dept.
Manufacturing Preparation Dept.
Generally, how pleased are you with our company? Very pleased Pleased Satisfied Not pleased
Suggestions - do you have suggestions for the improvement of our services, regarding the products, ordering way or service? Please write them here:

Who you are - usually, the information offered by you are considered anonymous. Of course, if you agree, you can give us details about you:
Name of the company:
Contact person:
Department:
Telephone:
Fax:
E-mail: